Terms of Service

These Terms of Service govern your use of the website located at https://mycarturf.com and any related services provided by CarTurf UG, hereinafter referred to as CarTurf. For the purposes of this document, “customer,” “user,” “you,” and “your” refer to the individual or entity using CarTurf’s services.

By accessing https://mycarturf.com, you agree to abide by these Terms of Service and comply with all applicable laws and regulations. If you do not agree, please refrain from using this website or any of CarTurf’s services. CarTurf reserves the right to review and amend these Terms of Service at our sole discretion. Any changes will take effect immediately upon publication on this page.

Last updated: 24 September 2024.

1. Services Provided

CarTurf agrees to provide the Customer with consultation and assistance in locating, purchasing, insuring, and registering a vehicle in Germany. These services are advisory in nature, and all final decisions are made by the Customer. 

By signing up for CarTurf’s services, the Customer agrees to allow CarTurf to register and insure his or her vehicle in CarTurf’s name. These services bring associated costs including vehicle insurance premiums and vehicle tax that the Customer agrees to cover. 

2. Representation and Liability

CarTurf agrees to act as the “holder” of the vehicle for the purpose of registration, insurance, and tax purposes, as required by German law. Ownership of the vehicle remains with the Customer at all times, as indicated in the sales agreement. The Customer agrees to fully indemnify CarTurf from any legal claims, penalties, fines, or damages arising from the operation, use, or misuse of the vehicle. The Customer further agrees that any outstanding payments, taxes, or fines will be the Customer’s responsibility. Should the Customer fail to settle these, CarTurf reserves the right to deregister the vehicle or take legal action.

The Customer authorizes CarTurf to handle all matters related to the registration, insurance and tax of the Customer’s vehicle at the DMV (Kfz-Zulassungsbehörde), insurance company and tax authorities in Germany. CarTurf will manage registering, deregistering, re-registering, insuring and any necessary changes or services provided by the DMV (Kfz-Zulassungsbehörde) or relevant organizations such as insurance companies and tax authorities in the name of CarTurf UG as per Customer’s directives. CarTurf shall issue written notification regarding any necessary changes, provided the Customer does not have any outstanding payments owed to CarTurf exceeding a 30-day period. 

3. Customer Responsibility: Compliance with Local Road Laws

The Customer acknowledges and agrees that it is their sole responsibility to be aware of and comply with all local laws, regulations, and requirements related to the operation of a motor vehicle in each country they wish to drive. This includes, but is not limited to, knowledge of local traffic laws, toll roads, speed limits, vehicle size and weight restrictions, emissions zones, and any other regulations governing the use of motor vehicles.

The Customer is responsible for ensuring they possess a valid driver’s license and, if required by local law, an International Driving Permit (IDP) or any other necessary documentation required to legally operate a vehicle in the countries they plan to visit. CarTurf is not responsible for informing the Customer of such licensing requirements.

The Customer further agrees to maintain a valid safety and emissions inspection for the vehicle at all times, preferably from an EU country. If this is not possible, the Customer must obtain a valid inspection from a non-EU country where they are located at the time the inspection becomes due. If the vehicle’s inspection expires while the Customer is outside of Germany, and the Customer returns to Germany, they agree to complete a German vehicle inspection within seven (7) days of re-entering Germany in order to obtain new tags.

Any penalties, fines, or costs arising from the Customer’s failure to comply with driving laws, vehicle inspection requirements, regulations, or licensing shall be the sole responsibility of the Customer. The Customer agrees to pay any fines or fees associated with traffic violations, non-compliance with local regulations, improper use of the vehicle, failure to maintain valid inspections, or failure to possess the required documentation while traveling.

The Customer holds final decision-making authority regarding his or her vehicle decisions and takes responsibility for any consequences. CarTurf is not liable for customer decisions or outcomes that arise from them.

4. Limitation of Liability 

CarTurf and its suppliers shall not be liable for any losses, damages, or costs arising from the use of the vehicle, including but not limited to accidents, theft, legal violations, or fines incurred by the Customer. CarTurf is not responsible for any denial of insurance coverage due to Customer actions, such as failure to comply with insurance requirements or operating the vehicle outside insured regions. The Customer assumes full responsibility for ensuring compliance with all insurance, legal, and tax obligations during the vehicle’s use. 

In the event of non-payment according to point 10 below, the Customer assumes full legal and financial responsibility for any costs incurred after the Customer’s vehicle is deregistered and insurance coverage is discontinued. 

5. Cancellation and Minimum Commitment

Any party, the Customer or CarTurf, may cancel this Agreement at any time. In the event that the Customer cancels its service with CarTurf within the first 6 months, the Customer agrees to pay the equivalent of 6 months of service minus the amount already paid for the months prior to cancellation. For example, if a customer signed up and paid for three months of service but wishes to cancel before the end of the third month, the Customer agrees to pay the equivalent of the remaining 3 months of the total 6-month minimum which will be due the day of cancellation. 


In the event of cancellation of this Agreement, CarTurf will no longer act as the vehicle’s registered holder, and the Customer will be responsible for either re-registering the vehicle under their own name or transferring the registration to another party. If the vehicle is not re-registered within a reasonable time, CarTurf reserves the right to deregister the vehicle and notify relevant authorities, which may result in the vehicle being unregistered and uninsured. All outstanding financial obligations, including insurance, taxes, and fines, must be settled before the cancellation is finalized.

6. Transition Assistance

If the Customer decides to cancel CarTurf’s services, CarTurf will assist in transferring vehicle registration to another entity or person, providing required information and documents. CarTurf reserves the right to withhold cooperation until all outstanding payments, such as taxes, insurance, or fines, are settled by the customer.

7. Ownership Affirmation

CarTurf acknowledges that the vehicle purchased by the Customer and registered under CarTurf remains the Customer’s rightful property. CarTurf will treat the vehicle to maintain its value and will not claim ownership of the Customer’s vehicle under any circumstances.

8. Vehicle Sales Assistance

CarTurf can assist the Customer in selling his or her vehicle after the completion of his or her use. This service is complimentary for Customers who have been subscribed to the Autopilot tier or higher for at least 12 months. Customers retain the right to sell their vehicle independently. If the Customer opts to sell his or her vehicle through CarTurf without meeting the 12-month requirement, CarTurf will charge a minimum fee of €500. Should the vehicle sell for more than €10,000, an additional fee of 1% of the purchase amount will be payable to CarTurf.

9. Costs and Operating Expenses

All operational vehicle costs remain the Customer’s responsibility. CarTurf will not cover maintenance, fuel, or any penalties incurred while the vehicle is owned by the Customer and registered under CarTurf.

10. Financial Obligations and Insurance Coverage

The Customer is required to maintain full and timely payment of all insurance premiums, vehicle tax, traffic fines and related vehicle expenses as invoiced by CarTurf. Failure to make payments within thirty (30) days of the invoice date may result in the immediate suspension of CarTurf services, including deregistration of the vehicle. CarTurf reserves the right to deregister the vehicle, notify relevant authorities, and pursue legal remedies in case of non-payment. 

In the event of non-payment for more than 30 days, a fee of 5% of the total amount owed to CarTurf will be assessed each month until a payment is made in full for the outstanding payments. 

The Customer shall have the right to request and receive a copy of proof of payment for any insurance premiums, vehicle taxes, or other related expenses that CarTurf has made on the Customer’s behalf.

11. Pricing Adjustments 

CarTurf reserves the right to modify its service fees, including but not limited to subscription fees, insurance premiums, vehicle tax, and any other related costs, at any time. CarTurf will provide the Customer with written notice of any changes in pricing at least thirty (30) days in advance of the new rates taking effect. If the Customer does not agree with the revised pricing, they may choose to cancel the Agreement in accordance with the cancellation terms outlined in Section 5 before the new rates take effect. Continued use of CarTurf’s services after the price change will constitute acceptance of the new pricing.

12. Indemnification 

The Customer agrees to indemnify, defend, and hold harmless CarTurf, its directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in connection with the use, operation, registration, or insurance of the vehicle, as well as any breach of this Agreement by the Customer. This includes, but is not limited to, claims related to accidents, property damage, traffic violations, and failure to maintain insurance coverage.

13. Data Privacy

Customer data will be handled according to DSGVO guidelines, with rights to access and rectify personal data.

14. Intellectual Property

All content provided by CarTurf is for personal, non-commercial use by the Customer in connection with this Agreement and remains the property of CarTurf.

15. Governing Law

This Agreement is governed by the laws of Germany, with disputes arising hereunder settled in the exclusive jurisdiction of German courts.

16. Contact Information

For questions, contact us at [email protected].

CarTurf UG
Waldburgstr. 66, 53424 Remagen, Germany
Registration Number: HRB 29662